Data protection

Privacy policy

Privacy policy:

We take the protection of your data very seriously. Our privacy policy explains the type and scope of data usage and provides information on your rights.

Data protection at a glance

General information

The following notes provide you with a simple overview of what happens to your personal information when visiting our website. Personal information is any information that personally identifies you. For detailed information on data protection, please refer to the privacy policy below.


Data collection on our website


Who is responsible for data collection on this website?

Data processing on this website is conducted by the website operator. You find the contact details in the privacy policy below.


How do we collect your data?

Your data is collected whenever you send them to us. For instance, you might enter data in a contact form.

Other data is automatically collected by our IT systems when you visit our website. These are mainly technical data (e. g. internet browser, operating system, or time of site call). This data is collected automatically as soon as you enter our website.


For what purposes do we use your data ?

We collect some data to ensure that our website operates correctly. Other data can be used to analyze your user behavior.

What are your rights concerning your data?

At any time, you have the free right to obtain information about the origin, recipient, and purpose of your stored personal data. You may also request this data to be corrected, blocked, or deleted. Please use our address shown below in the privacy policy forco this and other questions. Moreover, you have the right to appeal to the responsible supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated, which is primarily conducted by cookies and so-called analysis programs. The analysis of your surfing behavior is usually conducted anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using specific tools. You find more information on this in the following privacy policy.

You can object to this analysis. You find information on how to object in the following privacy policy.

General information and mandatory information

Privacy policy according to GDPR

By providing the following information, we give you an overview of our data processing and your rights under data protection law. Which data we process and how we use it depends mainly on the requested or agreed services. Therefore not all parts of this information are important for you.

I. Who is responsible for data processing and who to contact?

The person in charge within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other settlements of data protection law is:

System4all GmbH
Agentur für Kommunikation und Web-Entwicklung
Im Teelbruch 106, 45219 Essen, Deutschland
Tel. +49 201 94613470, E-Mail: info@system4all.de

You can contact our corporate privacy officer, Mr. Orhan Scheffler, at the address above and the addition DATENSCHUTZ or via e-mail: datenschutz@system4all.de.


II. General information on data processing

1. Scope of personal data processing

We process our users‘ personal data only to the extent necessary to provide a functioning website as well as our content and services. We process our users‘ personal data regularly only after the user’s consent. An exception applies whenever it is not possible to obtain prior approval for actual reasons, and data processing is permitted by legal requirement.

2. Legal basis for personal data processing

Insofar as we obtain the user‘s consent for processing personal data, Art. 6 Para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

Art. 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations needed for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

Art. 6 para. 1 lit. d GDPR serves as the legal basis if vital interests of the respective person or another natural person require the processing of personal data.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the benefits, fundamental rights and fundamental freedom of the respective person do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.


3. Data deletion and storage period

Personal data of a respective person will be deleted or blocked as soon as the purpose of storage no longer applies. Also, the data may be stored if the European or national legislator has provided for this in Union regulations, laws, or other provisions to which the person in charge is subject. Data will also be blocked or deleted if a storage period prescribed by the standards mentioned above expires unless it is necessary to further store the data for the conclusion or performance of a contract.


III. Provision of the website and creation of log files

1. Description and scope of data processing

At each access of our website, our system automatically collects data and information from the accessing computer.

The following data is collected:

  • Information on the browser type and the version used
  • The user's operating system
  • The user’s service provid
  • The user’s IP address
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites accessed by the user's system through our website

The log files contain IP addresses or other data that allow an assignment to a user. This may e. g. be the case if the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data.


2. Legal basis of data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.


3. Purpose of data processing

The system’s temporary storage of the IP address is necessary to enable the delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

Data is stored in log files to ensure the functionality of the website. Data is also used to optimize the website and to ensure the security of our information technology systems. An evaluation of data for marketing purposes does not occur in this context. These purposes also include our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

Data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of data collection to provide the website, this is the case when the session in question has ended. If the data is stored in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer potential.


5.Options of objection and removal

Data collection for the provision of the website and data storage in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.


IV. Cookies usage


1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a certain string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to ensure our website is more user-friendly and to enable an analysis of our users‘ surfing behavior. Some website elements require the calling browser to be identified even after a page change. The following data is stored and transmitted in the cookies:

 

  • CONSENT
    Used to display the cookie hint and to recognize whether the user has already accepted the usage of cookies and controls the visibility of the cookie disclaimer.

  • PHPSESSID
    PHP data identifier – set when the PHP session() method is used.

  • __utma
    This cookie contains information about the visitor‘s first visit to the site, how often he visits, and when he visited it the last time.

  • __utmt
    Used to throttle the request rate.

  • __utmb
    This cookie contains a timestamp when the visitor called the page. Together with __utmc, this cookie provides information on the duration of the visitor's visit on a page.

  • __utmc
    This cookie contains a timestamp of when the visitor left the page. Together with __utmb, this cookie provides information on the visitor's length of visit on a page.

  • __utmz
    This cookie contains information on where the visitor came from before visiting the analyzed page. It may e. g. contain information on search engines and the search terms entered there or the location of the calling IP address.


When calling our website, the user is informed about the cookie usage for analysis purposes, and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this privacy policy.

2. Legal basis of data processing

The legal basis of personal data processing using cookies is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the user‘s visit to websites. Some of our website functions cannot be offered without the use of cookies. For these functions, the browser needs to be also recognized after a page change.

The user data collected by technically necessary cookies are not used to create user profiles. The analysis cookies are deployed for the purpose of improving the quality of our website and its contents. The analysis cookies inform us how the website is used and enable us to optimize our services continually. Our legitimate interest in the processing of personal data according to Art. 6 Para. 1 lit. f GDPR also lies in these purposes.


4. Duration of storage, option of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you, as a user, fully control the usage of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Already saved cookies can be deleted any time, also automatically. If cookies are deactivated for our website, it is possible that all functions of our website can no longer be used to their full extent.


V. Contact form and e-mail contact


1. Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user applies this option, the data entered in the input mask will be transmitted to us and stored.

These data contain:

  • Salutation*
  • Title
  • First name
  • Last name*
  • Company name
  • E-mail*
  • Phone*
  • Your message


The fields marked with * are mandatory.
When the message is sent, the following data will also be stored:

  • Date and time of posting process

Your consent will be obtained for the processing of the data as part of the sending process, and reference will be made to this privacy policy. Alternatively, you can contact us via the provided e-mail address. In this case, the personal data of the user transmitted by e-mail will be stored. Data will not be passed on to third parties in this context. Data will be exclusively deployed for the processing of the conversation.


2. Legal basis of data processing

The legal basis of data processing is Art. 6 para. 1 lit. a GDPR provided the user has given his consent. The legal basis of data processing transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the purpose of the e-mail contact is to enter a contract, the additional legal basis of the processing is Art. 6 para. 1 lit. b GDPR.


3 Purpose of data processing

The processing of personal data from the input mask serves exclusively for contacting processing. If you contact us by e-mail, this is also the necessary legitimate interest in data processing. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

Data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. Concerning the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.


5. Option of objection and removal

The user may revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. A description follows of how the revocation of consent and the objection to storage is enabled. All personal data stored while contacting us will be deleted in this case.


VI. Analysis tools and advertising

Google Analytics

On our website, we use functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called „cookies". These are text files that are stored on your computer and enable an analysis of your website usage. The information generated by the cookie on your use of the website will generally be transmitted to and stored by Google on servers in the United States.

Google Analytics cookies are stored based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in analyzing user behavior to optimize our website and our advertising.


IP anonymization

We have activated IP anonymization on our website. This will cause Google to shorten your IP address within member states of the European Union or other signatory countries to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics is not linked to any other data or information provided by third parties.


Browser plug-in

You may refuse cookie usage by choosing the referring settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of our website. You can also prevent Google from collecting data generated by the cookie and related to your use of our website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.


Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to avoid your information from being collected on future visits to this website: disable Google Analytics.

For more information on how Google Analytics uses user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.


Order data processing

We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Google“).

As part of Google AdWords, we use conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the internet browser places on the user's computer. These cookies expire after 30 days and are not used to identify users personally. If the user visits individual pages of this website, and the cookie has not expired, Google and our company may recognize that the user clicked on the ad and was directed to that page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers will know the total number of users who clicked on their ads and were directed to a page with a conversion tracking tag. However, they will not receive information that personally identifies users. If you do not wish to participate in tracking, you can opt-out of this use by quickly turning off the Google Conversion Tracking cookie in your internet browser under user preferences. You will then not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in analyzing user behavior to optimize both our website and our advertising.

You find more information on Google AdWords and Google conversion tracking in Google's privacy policy: https://www.google.de/policies/privacy/.

You can set your browser to get information whenever cookies are set and only individually allow cookies, accept cookies for specific cases, or generally exclude them and activate the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be restricted.


VII. Plug-ins and tools


Google Web Fonts

On our website, we use web fonts provided by Google for the uniform display of fonts. When you visit one of our pages, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, your browser must connect to Google's servers. This will enable Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer or browser.

You find more information on Google Web Fonts under https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.


Google Maps

We use an API from the map service Google Maps on our website. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to store your IP address to use Google Maps functions. This information is usually transferred to a Google server in the USA and stored there. As a provider, we do not influence this data transfer.

Google Maps usage is in the interest of an appealing presentation of our online offers and quick retrievability of the places indicated on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.

VIII. Rights of the person concerned

If you process personal data, you are the data subject within the meaning of GDPR, and you are entitled to the following rights towards the person in charge:


1. Right of information

You can request confirmation from the person in charge as to whether we will process your data.

In the event of such processing, you may request the following information from the data controller:

  • The purpose of processing personalized data
  • The planned duration of the storage of your data or, if it is not possible to provide specific information in this regard, criteria for determining the length of the storage
  • The existence of a right to rectify or delete your data, a right to limit the processing by the controller or a right to object to such processing,
  • The existence of a right of appeal to a supervisory authority
  • The presence of automated decision-making, including profiling following Article 22(1) and (4) GDPR and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.

You have the right to request information as to whether your data will be transferred to a third country or an international organization. In this context, you may request to be informed of the appropriate guarantees, according to Art. 46 GDPR in connection with the transfer.


2. Right of correction

You have the right of your data to be corrected or completed by the data controller if your processed data is inaccurate or incomplete. The data controller has to conduct the correction immediately.

3. The right of limited processing

Under the following conditions, you may request the processing of your data to be restricted:

  • If you dispute the accuracy of your data for a period which allows the data controller to verify the accuracy of the personalized data
  • The processing is unlawful, and you refuse to delete the personalized data and instead request the restriction of the use of the personalized data
  • The data controller no longer needs the personal data for processing purposes, but you need these data to assert, exercise, or defend legal claims, or
  • if you have lodged an objection against the processing according to Art. 21 para. 1 GDPR and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.

If the processing of your data has been restricted, such data – apart from their storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a member state.

If the processing restriction has been limited in accordance with the above conditions, the data controller will inform you before the restriction is lifted.


4. Right of cancellation

4.1 Deletion obligation

You may request the data controller to delete your data immediately, and the data controller is obliged to erase this data quickly if one of the following reasons applies:

  • Your data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based, and there is no other legal basis for the processing.
  • You object to the processing according to Art. 21 (1) GDPR, and there are no overriding legitimate reasons for the processing, or you object to the processing according to Art. 21 (2) GDPR.
  • Your data have been processed unlawfully.
  • The deletion of your data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the data controller is subject.
  • Your data have been collected with information society services offered according to Art. 8 para. 1 GDPR.


4.2 Information to third parties

If the person in charge has published your data and is obliged to delete them following Art. 17 (1) GDPR, he will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.


4.3 Exceptions

The right to deletion does not exist if the processing is necessary

  • on the exercise of freedom of expression and information
  • to fulfill a legal obligation which the processing requires under the law of the Union or of the member states to which the controller is subject or to perform a task carried out in the public interest or the exercise of official authority vested in the controller
  • For reasons of public interest in the field of public health, according to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR
  • For archival purposes in the public interest, scientific or historical research purposes or statistical purposes according to Art. 89 para. 1 GDPR, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
  • to assert, exercise, or defend legal claims.


5. Right of information

If you have exercised your right to rectify, cancel or limit the processing of your data against the controller, the latter is obliged to notify all recipients to whom your data have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of such recipients by the data controller.

6. Right of data transfer

You have the right to receive the data that you have provided to the person in charge in a structured, standard, and machine-readable format. Besides, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that

  • The processing is based on consent, according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract according to Art. 6 para. 1 lit. b GDPR and
  • processing is carried out using automated procedures.

In exercising this right, you also have the right to request that your data be transferred directly from one person in charge to another person in charge, insofar as this is technically feasible. Other persons' freedom and rights may not be affected by this.

The right of data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or the exercise of official authority conveyed to the controller.


7. Right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your data based on Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The person in charge will no longer process your data unless he can prove compelling reasons for processing that require protection, which outweigh your interests, rights, and freedom, or the processing serves to assert, exercise, or defend legal claims.

If your data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of your data. This will also apply to profile in so far as it is connected with such direct marketing.

If you object to the processing for purposes of direct marketing, your data will no longer be processed for these purposes.

In connection with the use of information society services, you may exercise your right of objection using automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out based on your consent until you revoke it.


9. Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the person responsible
  • is authorized by the legislation of the Union or of the member states to which the person responsible is subject and contains adequate measures to safeguard your rights and freedom and your legitimate interests, or
  • is made with your explicit consent.

However, these decisions may not be based on special categories of personal data, according to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies, and appropriate measures have been taken to protect the rights and freedom as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the person in charge will take appropriate measures to protect the rights and freedom as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person in charge, to state his own position and to challenge the decision.


10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, especially in the member state where you reside, at your place of work or at the place where the alleged infringement is alleged if you consider that the processing of your data is in breach of the GDPR.

The supervisory authority which receives the complaint will inform the complainant of the status and outcome of the claim, including the possibility of a judicial remedy under Art. 78 GDPR.